OTRS
ApiExtension package
The ApiExtension is an otrs package. It extends the system’s API functions.
See below the new operations
Link::LinkCreate
Link::LinkDelete
Link::LinkList
Note
Package is compatible with otrs forks like znuny and otobo. Use for otobo package version 10.x.x.
OC-Connector configuration file
The configuration file (yml) is a predefined webservice in otrs. Its possible to add this via the otrs frontend.
First go to admin->webservice and click add, to create a new webservice.
Now upload the yaml file.
After that, it will open a predefined configuration. Just click on add, to save it.