i-doit

OpenCelium addon

The opencelium addon for i-doit provides functionalities to manage opencelium webhooks inside of config items or categories.

Download from Packagecloud.

Follow the steps of the i-doit documentation to install the addon.

Configure all webhooks.

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Use them in their context.

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OTRSC addon

With this new function, OTRS, Znuny, OTOBO or KIX tickets from the system can be displayed directly within a config item in i-doit.

Follow the steps of the i-doit documentation to install the addon.

How to use?

  1. Synchronize the config items from i-doit to KIX with our predefined templates from the opencelium service portal. Read here more about this https://www.opencelium.io/kix-und-idoit-mit-opencelium-verbinden/

  2. Configure the ticketsystem in i-doit

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  1. See the assigements of tickets to a config item

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