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i-doit
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OpenCelium addon
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The opencelium addon for i-doit provides functionalities to manage opencelium webhooks inside of config items or categories.

Download from `Packagecloud <https://packagecloud.io/becon/opencelium_addons>`_.

Follow the steps of the i-doit documentation to install the addon. 

	https://kb.i-doit.com/de/i-doit-add-ons/index.html#installation

Configure all webhooks.

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Use them in their context.

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OTRSC addon
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With this new function, OTRS, Znuny, OTOBO or KIX tickets from the system can be displayed directly within a config item in i-doit.

Follow the steps of the i-doit documentation to install the addon. 

	https://kb.i-doit.com/display/de/Add-ons#Add-ons-Installation

**How to use?**

1. Synchronize the config items from i-doit to KIX with our predefined templates from the opencelium service portal. 
   Read here more about this https://www.opencelium.io/kix-und-idoit-mit-opencelium-verbinden/

2. Configure the ticketsystem in i-doit

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3. See the assigements of tickets to a config item

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.. |image0| image:: ../img/tools/idoitaddon1.png
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.. |image1| image:: ../img/tools/idoitaddon2.png
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.. |image3| image:: ../img/tools/otrscconfig.png
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.. |image4| image:: ../img/tools/otrsctickets.png
   :align: middle